Romina furniture is available for purchase online on our website as well as authorized specialty stores across the USA and Canada. For retailers located in US please visit our “Find a Store” section and type in your current zip code.
Q: What is the proper way to clean and maintain the the furniture?
General tips on maintaining any/all furniture are also applicable to Romina products and will help you maintain the furniture’s initial quality and appearance. (avoid direct sunlight, solvent based cleaners, etc). Please visit our Furniture Care section on our website and always follow your assembly instruction package when installing cribs or beds.
Q: What does GREENGUARD Gold Certified cribs mean?
Most of the cribs sold in the United States must comply with a mandatory set of regulations pertaining to sizing, component spacing, and structural specifications. GREENGUARD is a third-party voluntary certification program which evaluates the volatile emissions (VOCs) from products, the amount of toxins that your furniture will bring into your child’s nursery.
Q: What products are GREENGUARD Tested and Certified?
Unlike other brands or manufacturers which may submit a very small selection of their products for testing under the GREENGUARD Gold program, ALL our furniture is tested and certified to meet this stringent requirement. All Romina cribs are GREENGUARD Gold Certified, and All Romina case goods are GREENGUARD Gold Certified as well, for complete peace of mind.
Q: How does my furniture order ships to me?
Most of the items available in our online store are available for Free Shipping which means palatalized curb side delivery to your house. Additional services such as “White Glove Delivery” or “Expert installation & Packaging disposal” may be available in certain areas and for an additional cost. Costs, conditions, limitations or guarantees associated with these shipping options may vary depending on location, product sold and/or services available in certain area.
Q: What happens if a product or finish is discontinued?
With changing trends and styles, products or finishes may get discontinued but if this happens, we will will make this information available to all customers and allow the opportunity to complete your Romina collection within certain time limits. Please contact us directly to determine your individual needs.
Q: What is Romina furniture product Warranty?
All Romina orders (online or in-store) come with a Standard Warranty Some components may come with additional extended warranty from their original manufacturer (German drawer glides 80,000 cycles or approx 73 years, etc. Unless otherwise specified case goods (dressers, nightstands, bookcases, etc) are warrantied for 1 year while cribs come with a 3 year warranty.
Q: Does Romina furniture meet the US & Canadian government standards?
All Romina furniture is compliant with Consumer Product Safety Commission standards standards for full size cribs as well Canadian safety regulations currently in effect. All cribs are periodically tested per CPSC and ASTM requirements. Additionally, all Romina cribs and dressers meet the GREENGUARD Gold standard.
Q: How should the measurements listed for each item be interpreted?
All furniture measurements are recorded at the highest/lowest point of the respective measurement of a component. The inside dimensions of a crib complies with the US standard requirement for full size crib therefore will accommodate standard crib size mattress. Margins of tolerance shall be taken in consideration.
Q: What methods of payment do you accept?
We accept Visa, MasterCard and American Express credit cards as well as PayPal payments. Any of these payment methods is accepted but we cannot accept multiple credit payment methods or a combination of two.
Q: Do I need a registered account to make a purchase?
No, you do not need a Romina account but we strongly encourage you to become a registered user so that you can track your order and order history. Registered users will be offered additional features and benefits along with being notified of our promotional events and new product introductions.